- Adobe Acrobat Reader Dc For Mac Not Responding Can 27t Force Quit Responding
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- Adobe Acrobat Reader Dc For Mac Not Responding Can 27t Force Quit Working
This issue happens when Acrobat is not installed properly. Resolution Follow the steps below to perform a clean uninstallation and reinstallation of Acrobat to resolve the issue. Delete all Adobe folders located at /Library/Application Support and /Library/Application Support. Delete All Adobe preferences from /Library/Preferences and /Library/Preferences. Restart the machine. Within a few seconds of me opening Acrobat Reader DC, the rainbow wheel comes up and the application hangs. Application is 'not responding' and I have to force quit. I cannot use the application at all. I've tried trashing the application (there appears to be no way to uninstall), deleting the trash and downloading and reinstalling.
When you launch Acrobat DC, it throws an error: Acrobat PRO DC quit unexpectedly.
This issue happens when Acrobat is not installed properly.
Follow the steps below to perform a clean uninstallation and reinstallation of Acrobat to resolve the issue:-
Uninstall Acrobat and the Creative Cloud Desktop Application using the Cleaner tool:-
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Delete all Adobe folders located at /Library/Application Support and ~/Library/Application Support.
Delete All Adobe preferences from /Library/Preferences and ~/Library/Preferences.
Install Acrobat from the link below:-
Adobe Acrobat Reader Dc For Mac Not Responding Can 27t Force Quit Responding
In case it helps, this is what I got when I ran EtreCheck (paired down to protect some privacy):
Launch Agents:ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-12-28) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-02-02) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2012-02-12) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2013-01-01) [Support]
Launch Daemons:ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2016-02-02) [Support]
Adobe Acrobat Reader Dc For Mac Not Responding Can 27t Force Quit Claim
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-02-02) [Support]
[loaded] com.adobe.SwitchBoard.plist (2012-02-12) [Support]
[failed] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.barebones.authd.plist (2012-04-30) [Support]
[loaded] com.malwarebytes.MBAMHelperTool.plist (2015-12-13) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2013-01-01) [Support]
User Launch Agents:ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2012-02-19) [Support]
[failed] com.adobe.ARM.[...].plist (2012-03-10) [Support]
[running] com.akamai.single-user-client.plist (2015-09-25) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
User Login Items:ⓘ
(...)
Other Apps:ⓘ
[running] com.adobe.PDApp.AAMUpdatesNotifier.155552.BBF964E7-A2C2-4E67-B1E4-E4F1C4630641
[loaded] com.adobe.Reader.49632
(...)
[loaded] 396 Apple tasks
[running] 184 Apple tasks
[killed] 19 Apple tasks
Internet Plug-ins:ⓘ
Adobe Acrobat Reader Dc For Mac Not Responding Can 27t Force Quit Drinking Alcohol
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
QuickTime Plugin: 7.7.3 (2016-01-29)
AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-08) [Support]
AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-08) [Support]
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
Adobe Acrobat Reader Dc For Mac Not Responding Can 27t Force Quit Working
Default Browser: 601 - SDK 10.11 (2016-01-29)
(...)
May 6, 2016 4:36 AM
